The short version: Use the site normally, don't abuse it, and understand that the content here is general information — client engagements are governed by their own written agreements. Here are the details.
1. Agreement to These Terms
By using northwinglabs.com, you agree to these terms. If you do not agree with them, please do not use the site. “NorthWing Labs,” “we,” and “us” refer to the NorthWing Labs business; “you” means the person or business using the site.
2. What This Site Is
This website describes NorthWing Labs services and shares information about how we work. Its content is provided for general information only — it is not professional, legal, or financial advice, and descriptions of services, examples, and outcomes are illustrative rather than promises about your specific situation.
3. Inquiries Are Not Engagements
Submitting the contact form starts a conversation — it does not create a client relationship, an engagement, or any obligation on either side. Actual project work is governed by a separate written agreement between you and NorthWing Labs, and if anything in that agreement conflicts with these terms, the agreement wins.
4. Intellectual Property
The content of this site — text, illustrations, design, and branding — belongs to NorthWing Labs. You may not copy, reuse, or republish it without our permission, apart from ordinary sharing and quoting with attribution. Ownership of software we build for clients is defined in the applicable project agreement; our standard practice is that clients own what we build for them.
5. Acceptable Use
Use the site lawfully and normally. Do not attempt to disrupt or compromise it, probe or test its security without permission, scrape it at scale, misrepresent who you are, or use the contact form to send spam or unlawful content.
6. Third-Party Services and Links
The site may reference or link to third-party sites and services. We do not control them and are not responsible for their content, policies, or practices.
7. Disclaimer
The site is provided “as is” and “as available.” To the fullest extent permitted by law, we make no warranties about the site — including its availability, accuracy, or fitness for a particular purpose.
8. Limitation of Liability
To the fullest extent permitted by law, NorthWing Labs will not be liable for indirect, incidental, special, or consequential damages arising from your use of this website. This section is about the website itself; responsibilities in client engagements are defined in their own written agreements.
9. Governing Law
These terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-law principles.
10. Changes to These Terms
We may update these terms from time to time. Changes take effect when posted on this page with an updated effective date, and continuing to use the site after that means you accept them.
11. Contact
Questions about these terms? Email patrick@northwinglabs.com.